Welcome

Welcome to my Etsy shop, I love to create one of a kind, handmade, unique animals and looking out my window it is not hard to see the beauty that inspires me. As I live in the country side with my husband and three children I must try to bring some of it to life I love to needle felt and paint.The animals I create are dear to my heart many hours of pocking with a needle a real labour of love for me. I like to bring a smile and some joy to the person that buys one of my pets and hope that they will be cherished and loved as much as I do.

Payments

Pay Pal is accepted, Opening a pay pal account is not required you can pay with your check debit or credit card through pay pal I will cover all fees by pay pal. If you have any problems please contact me at any time. Payment must be made in full within three days of placing your order before I can post. If you have any problems to meet this dead line Please contact me to make payment arrangements I will try to do what ever I can to help. If you do not contact me to arrange when full payment will be made I must cancel the order and relist the item after 3 days

Shipping

I will endeavour to post out your order as soon as possible following cleared payment. I will pack your order carefully so it reaches you in the best condition. If express or insured delivery is required please contact me to be arranged before the purchase to make sure the shipping cost are reasonable I will endeavour to keep all cost at an minion NO profit will be made on the shipping. PLEASE make sure that your Pay Pal and Etsy addresses are correct before placing an order Thank you.

Refunds

In the case that you are not satisfied with any thing PLEASE do not hesitate to contact me. I will endeavour to help or refund you. Customer satisfaction is my priority please return your item within three days of arrival and receive your money back Sorry but you must pay the shipping for that return I hope you understand.

Additional

I ship from N Ireland if you are outside the EU you might have to pay custom but I am not totally sure please check. Most items arrive with in 2-5 business days and worldwide 10 business days how ever this is just a guide and shipping may take longer due to customs or other reasons.

Legal imprint